Returns

At Pastel and Leaf Interiors we want you to be happy with your purchase. We will be happy to refund or exchange your purchase if your goods are found to be faulty or damaged. Please contact us within 14 days of placing your order so we can arrange for return and/or replacement of your goods. Refunds will be made by the original purchase method excluding shipping costs.

To be eligible for a return or exchange, the item must be unused, not damaged, and in the same condition that you received it. The item must be returned in brand new condition.

Please contact us as soon as possible, and provide photos and a description of the issue at your earliest convenience. We can then advise you on the return process hello@pastelandleaf.com.au

A $25 return fee will be charged if rugs are returned for change of mind.